What we keep
- Your account: name, email, a hashed password (we never see the password itself), and two-factor settings if you turn them on.
- Profiles: the name, relation, birth date, time and place you enter for each person, and the chart cast from them.
- Readings: your questions, the answers, and any rating or note you leave on an answer.
- Credits: your balance, each charge and refund, and your top-up requests with the payer name and phone number you send.
- Sign-in sessions: the IP address and browser of each session, to keep your account safe.
Why we keep it
To cast charts, write and save your readings, keep your credit balance right, match payments to your account, and stop abuse such as stolen accounts or flooding the service. We do not sell your data and do not use it for advertising.
How answers are made
When you ask a question, the chart of that profile and passages from Jyotish texts are given to a language model, which writes the answer. The model sees only that profile's name and chart and the questions in that reading, never your email or your other profiles.
Who can see it
You. Every profile and reading is tied to your account, and other users cannot open them.
Our staff can open an account, its profiles and readings to handle support, payments and refunds, and to stop abuse. Staff accounts must use two-factor sign-in, and staff actions on credits are recorded.
Services we use
- Email delivery (Resend): your email address and the text of account emails (confirmation, password reset, top-up results).
- Language model hosting: the profile name, chart and questions of the reading being answered, as described above.
- Staff alerts (Telegram, if turned on): the payer name, phone and account email of a new top-up request, sent to our staff only.
Where it is stored
Our servers and the services above may be in a different country from you. By using the service you agree that your data is processed there, with the protections described on this page.
Keeping it safe
Connections are encrypted (HTTPS). Passwords are hashed. Sign-in attempts are rate-limited, and you can turn on two-factor sign-in under Security. Our chart and model services are not reachable from the internet.
Your choices
- Download your data: Account → Your data gives a file with your profiles, readings, credits and top-ups.
- Delete a profile: at any time; its readings are deleted with it.
- Delete your account: Account → Your data. Your profiles, readings, ratings and sign-in records are deleted at once. Credit and top-up records are kept without your name, email or phone number, so the accounts of payments stay correct. We also keep a one-way code made from your email address (not the address itself), so welcome credits are given only once per address.
- Correct your details: change your name on the Account page; to change your email, write to us.
- For any other request about your data, write to arjunghimire0714@gmail.com. We answer within 30 days.
Cookies
We use only the cookies the site needs: your sign-in, the light or dark theme, your chart language and your time zone. No advertising or tracking cookies.
Age
Accounts are for people 16 or older. A parent can add a child's profile to their own account.
Who we are
The service is run by Sarathi Services Pvt Ltd. Contact: arjunghimire0714@gmail.com, or see the contact page.
Changes
If this policy changes, the date at the top changes with it.